ExCel London has a strict no-smoking policy throughout the premises, but smoking is allowed in designated areas outside the venue. It is important to note that there is no legal requirement for an accommodation owner to provide designated smoking rooms, and the provision of these rooms is at the sole discretion of the owner. Environmental health officials have the power to enter all “no-smoking premises” to ensure that anti-smoking legislation is being followed according to the law. If you are attending an event in the ICC Capital suite or in the Platinum suite, these areas have their own closets.
However, some events may have restrictions, so the organizer may have determined that the specific nature of the event would not be a suitable environment for support animals.