Are There Any Additional Fees or Charges for Using Amenities or Services at the Event Centre in London?

Explore all about additional fees & charges for amenities & services at ExCel London like parking fees, battery rental units & more.

Are There Any Additional Fees or Charges for Using Amenities or Services at the Event Centre in London?

The use of bicycle racks is free of charge and support animals are allowed at ExCel London, although some events may have restrictions. To make the most of your time in London, explore the range of carefully selected restaurants and bars, as well as the local area and beyond. If you're attending an event in the ICC Capital suite or in the Platinum suite, these areas have their own closets. It is no longer mandatory to wear a face covering in public, however, we welcome and encourage visitors to continue using it in busy indoor spaces.

Ventilation has been increased to improve fresh air circulation in accordance with the latest guidelines and recommendations from the CIBSE (Chartered Institution of Building Services Engineers). Hand sanitizers will be provided in all public areas of the venue and all touch points, as well as seats in conference and meeting areas, are periodically cleaned with chlorine-based cleaning fluid. All bathrooms are checked and maintained by a dedicated team of cleaners. The closest metro station to the hotel is Canning Town. Take the DLR (Dockland's Light Railway) from Canning Town to Beckton and get off at DLR Custom House or Prince Regent stations, depending on the nearest entrance to your event.

You can also find ExCel London using what3words. Parking for commercial vehicles (those up to 2.8 m high) costs £30 for up to 24 hours. ExCeL London does not manage the sale or allocation of tickets, so contact the organizers of the event that interests you for more information. The venue's opening hours are subject to holidays and vary depending on the event being held. There are more than 40 cafés, bars and restaurants, including numerous concessions within the venue itself.

E-cigarettes and vaping are not allowed on site. These can only be used off-site. Self-order units are the only way to order at Habanero and their full menu is available upon request. We have portable battery rental units scattered all over the boulevard (next to Venue Services) and at the entrances to corridors N4, N7 and S. The ExCel London whistleblowing hotline has been designed to allow anyone to raise genuine issues of malpractice or impropriety in ExCel.

At ExCeL we have fast and free WiFi that is suitable for browsing, social media and email. Depending on the rental facility, we can provide tables and chairs, room setup and disassembly, kitchen facilities, free parking, and audio-visual equipment. The National Gallery aims to make access to paintings pleasant and welcoming to the widest possible audience with a variety of facilities available. The Fee Waiver or Reduction Program (WORF) for the use of city-owned recreational and community centers and recreational facilities will help determine if facility rental fees can be waived or reduced for an organization that requests it in connection with the reservation of space in city community centers and recreational facilities, including swimming pools, sports fields and stadiums. Contactless credit and debit cards can also be used to travel by subway, DLR, London Overground, buses and most London National Rail services for the same price as an Oyster fare. Usually, you'd spend hours online looking for the right space for your event, sometimes with no luck finding a venue that had the dates and prices that fit your budget.

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